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Refunds, Returns, Exchanges & Terms of Service

bloom only accepts returns for products purchased in the EU (click here for countries outside of the EU) on the bloombaby.eu website within 30 days from the time of purchase.

All returned products must be in ORIGINAL PACKAGING, NEW & UNUSED.

Product returns will only be accepted with an approved RMA #, obtained directly from bloom.

To obtain an RMA # you must contact bloom and provide a proof of purchase or an order confirmation number before the return can be authorized. Any product returned without an RMA will either be refused shipment, returned to sender (at cost to sender) or destroyed.

All shipping charges related to returns are at the cost of the sender. It is your responsibility to ensure the safe and secure arrival of products to bloom. We are not responsible for items lost or damaged in transit.


  • ORIGINAL PACKAGING - This includes bloom branded original carton, warranty cards, user guide and all internal packaging.
  • UNUSED – Each product(s) must be unused. Due to hygiene and safety issues, products that have been used, cannot be returned for exchange or refund.

Please print return label and affix to the carton



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